Many people order two or three
different sizes when ordering clothes online,
just in case the size is inappropriate,
anyway, online purchases can be returned for free.
But many people don’t know that
the clothes they returned were scrapped because
the online sellers often send the returns directly to the trash.
The main reason that online shopping returns are sent to the trash
by sellers is because of cost considerations,
because the labor required to process returns,
such as checking whether returns can be resold,
and repacking, often makes sellers feel worthless.
In the past few years, the media has disclosed that
the famous brand Burberry
has burned out clothes, bags and perfumes
that have not been sold in order to maintain
the high price and uniqueness of the brand.
This has sparked outrage,
and Burberry has now stated that it will change its approach
and will instead recycle and donate to charities.
At present, some brands have adopted a more aggressive approach.
For example, Patagonia, an outdoor activity brand,
has started to set up an online store and a physical store
to sell products that are slightly defective but repaired.
In Canada alone, annual returns for online purchases
are as high as $ 46 billion.